IP Hotline Privacy statement

IP Hotline (We) highly values the strong relationships we have with our customers and will be handled with full and proper respect for the privacy of our customers.

To protect your privacy, you can visit www.iphotline.com.au without identifying yourself or having to reveal any information about yourself. We do not collect personal information when you visit our site unless you place an order on our on-line shop.

When you place an order you will be asked for the following personal information: your name, e-mail address, contact phone number, billing and delivery address, and any special delivery instructions. We may share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order, For example, the financial institution such as bank and the shipping company such as Australia Post or carrier that delivers your order.

We do not share, sell, rent or barter any identifiable personal information to any third party without your permission.

We do not want to send emails to you if you would prefer not to receive them. Therefore, you can contact us on 02 96385000 to unsubscribe from future emails.

When you purchase the goods or services on our web site, you have two options “E-mail” and Paypal” on payment. If you want to do off-line payment, select the option “E-mail”, our sales representative will contact to you and discuss your order and the payment method. If you like the on-line payment, select option “Paypal”, then you will be re-directed to Paypal secure payment site, your credit card transaction will be handled by Paypal. We do not collect, process or store your credit card info at our web site.

We are committed to reducing the amount of fraud it faces. Our policy is that we will prosecute any cases of fraud that we identify. As a customer, you may receive a telephone call or email requesting more information/proof to confirm the details that you have supplied to us. If any of the information you supply is found to be false or misleading, we will, if we deem it appropriate, report this to the appropriate authorities for them to prosecute.

Our site contains links to other sites. We are not responsible for the privacy practices or the content of other Web sites.

As the Federal Government introduces new privacy legislation, our privacy policies will be reviewed and updated as appropriate.